Last updated: May 4, 2026
This End-User License Agreement ("Agreement") is a legal agreement between you and Zenturr AI LLC ("Zenturr", "we", "us", or "our") governing your access to and use of the Zenturr web application and related services, including any integrations with QuickBooks Online (collectively, the "Service").
By accessing or using the Service, you agree to be bound by this Agreement. If you do not agree, do not use the Service.
Zenturr grants you a limited, non-exclusive, non-transferable, revocable right to access and use the Service for your internal business purposes, subject to this Agreement and any order or subscription you purchase.
You may authorize your employees and contractors to use the Service on your behalf, and you are responsible for their compliance with this Agreement.
You agree not to:
If you choose to connect Zenturr with QuickBooks Online, you authorize Zenturr to access and process your QuickBooks data as described in our Privacy Policy and product documentation.
You remain responsible for your QuickBooks account, including any fees owed to Intuit and any configuration or accounting decisions you make.
The Service includes an AI-powered assistant called "Zentra" that can perform actions on your behalf, including but not limited to: creating, updating, and deleting client records; scheduling and managing jobs; generating and sending invoices through QuickBooks Online; sending emails; sending SMS/text messages to your clients via Twilio; managing routes and route assignments; initiating and managing voice interactions through the Voice Receptionist; and providing business recommendations.
Zentra is powered by third-party artificial intelligence technology provided by Anthropic, PBC ("Anthropic"). When you use Zentra, your business data — including client names, contact information, addresses, job details, revenue figures, and conversation history — is sent to Anthropic's servers for processing. Anthropic's use of this data is governed by their Privacy Policy and Usage Policy. Anthropic does not use your data to train AI models.
AI outputs are not guaranteed to be accurate, complete, or error-free. You are solely responsible for reviewing, verifying, and approving any action taken by Zentra before it affects your business operations, clients, or financial records. Zenturr is not liable for any losses, damages, or consequences arising from AI-generated actions that you approve or fail to review.
You agree not to use Zentra for any unlawful purpose, to input harmful or illegal content, or to attempt to manipulate the AI to circumvent platform safeguards.
The Service may include an AI-powered voice receptionist feature provided through Retell AI. This feature can automatically answer phone calls on behalf of your business, transcribe conversations, and log call details.
Call recordings and transcripts are processed by Retell AI and stored in the Service. You are responsible for complying with all applicable federal and state laws regarding call recording, including but not limited to obtaining any required consent from callers in jurisdictions that require all-party consent.
The Voice Receptionist may also be triggered by AI actions within Zentra, such as outbound follow-up calls. Call transcripts and data are shared with the Zentra AI assistant to provide context for future interactions with your clients.
Zenturr is not liable for any failure to comply with call recording laws. You should consult legal counsel regarding the recording notification requirements in your jurisdiction.
Access to the Service may require payment of subscription fees as described on our website or in a separate order.
Unless otherwise stated, subscriptions renew automatically at the then-current rates unless cancelled in accordance with our cancellation terms.
If you cancel before the end of your current subscription term, fees already paid are non-refundable, except where required by law.
The Zenturr platform enables businesses to send text messages (SMS/MMS) to their clients for operational and transactional purposes. As a business using Zenturr to send SMS, you are responsible for ensuring you have proper consent from your clients before messaging them. Zenturr provides a built-in consent management flow, but compliance with the Telephone Consumer Protection Act (TCPA) and applicable state laws is ultimately your responsibility. The Zentra AI assistant may suggest or draft SMS messages on your behalf — you are responsible for reviewing and approving messages before they are sent.
By providing your phone number to a business that uses Zenturr, and consenting to receive text messages, you agree to the following:
Zenturr and its licensors own all rights, title, and interest in and to the Service, including all software, features, and associated intellectual property.
This Agreement does not transfer any ownership rights to you; it only grants the limited license described above.
You retain all ownership rights in the business data you input into the Service, including client records, job details, financial information, and any other content you create or upload.
By using the Service, you grant Zenturr a limited, non-exclusive license to process, store, and transmit your data solely for the purpose of providing and improving the Service. This license terminates when your account is closed and your data is deleted.
You may request a copy of your data or request deletion of your account and associated data by contacting us at support@zenturrai.com. Upon account termination, your data will be retained for ninety (90) days to allow for recovery, after which it will be permanently deleted unless we are legally required to retain it.
Zenturr may retain anonymized, aggregated data that cannot be used to identify you or your clients for analytics and service improvement purposes.
Our collection and use of personal data is described in our Privacy Policy, available at .
By using the Service, you consent to our processing of data in accordance with the Privacy Policy.
The Service is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, Zenturr disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Zenturr does not warrant that the Service will be uninterrupted, error-free, or that it will prevent all unauthorized access or loss of data.
To the maximum extent permitted by law, Zenturr's total liability arising out of or related to the Service or this Agreement will not exceed the amounts you paid to Zenturr for the Service during the twelve (12) months before the event giving rise to the claim.
Zenturr will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or business opportunities.
This Agreement remains in effect while you have an active account or continue to use the Service.
Zenturr may suspend or terminate your access to the Service if you violate this Agreement or if required by law or by a third-party provider (such as Intuit).
Zenturr may also temporarily suspend or limit the Service in urgent situations to protect security, the platform, or other users.
Upon termination, your right to use the Service will stop immediately, but sections that by their nature should survive (such as limitations of liability) will continue to apply.
The Service depends on and integrates with the following third-party services:
Zenturr is not responsible for third-party services and does not control their terms, availability, or performance. You are responsible for complying with any third-party terms that apply to you. An outage or change in any third-party service may affect the availability or functionality of certain features of the Service.
Zenturr may update this Agreement from time to time.
If we make material changes, we will provide notice by updating the "Last updated" date and, where appropriate, by additional notice in the Service. Your continued use of the Service after changes become effective constitutes acceptance of the updated Agreement.
This Agreement is governed by the laws of the State of New Jersey, without regard to its conflict of laws rules.
Any disputes arising out of or relating to this Agreement or the Service will be resolved in the state or federal courts located in New Jersey, USA, and you consent to personal jurisdiction there.
You (the Customer) are solely responsible for determining, collecting, reporting, and remitting all applicable sales, use, and similar taxes on the goods and services you provide to your customers through the Service. You acknowledge that:
Zenturr disclaims all liability for any tax assessments, penalties, interest, or other damages resulting from your tax determinations, filings, or remittances. To the maximum extent permitted by law, you agree to indemnify, defend, and hold Zenturr harmless from any claims by taxing authorities or third parties arising out of your tax compliance (or non-compliance).
If you have questions about this Agreement, contact: